When standard glass can be cut on site
Some window openings use ordinary annealed glass where code and the existing unit allow it. For those openings, we can often measure and cut suitable glass on site.
When glass has to be ordered
Tempered glass is heat-treated after cutting and cannot be cut afterward. It’s required in sliding doors and other safety locations, so replacements are fabricated to the exact size. Impact glass is a laminated assembly built to particular specifications and is likewise ordered. In these cases, the first visit is for assessment, measurement, and securing the opening if necessary.
Openings we handle
Glass-only replacement keeps your existing frame in place.
- Window glass in houses and condos
- Shattered sliding glass door panels
- Storefront glass
- Impact window and door glass
Temporary board-up
If an ordered replacement means the opening would otherwise be left exposed, board-up provides temporary cover until installation.
How the replacement proceeds
The glass type sets the timeline.
Identify the glass
We determine whether the pane is standard, tempered, or impact.
Measure and secure
We measure the opening and board it up if needed.
Cut or order
Suitable standard glass may be cut on site; other glass is fabricated.
Install
The replacement is installed in the existing frame.
Before we arrive
Until the opening is assessed, keep people and pets away from the broken glass and call to discuss it. Please don’t try to remove damaged glass yourself.
A photo of the damaged opening, sent or described when you call, helps us prepare the right materials.
Emergency Glass questions
Can tempered glass be cut to fit?
No. Tempered glass can’t be cut after tempering, so replacements are made to the exact size required.
How do I know what kind of glass I have?
Tempered glass often has a small etched mark in a corner, and impact glass is laminated. We confirm the type during the assessment.
Do I need a whole new window if the glass breaks?
Usually not. If the frame is in good condition, only the glass is replaced.